Shipping policy

Shipping Policy

Processing time
All orders are processed and shipped within 1–2 business days.
Orders placed on weekends or public holidays will be processed the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking information (where applicable).

Shipping destinations
We currently ship from the Netherlands to:

  • The Netherlands

  • Europe

  • International destinations

Available shipping options and costs are shown at checkout.

Delivery times
Estimated delivery times vary by destination and are provided at checkout.
Please note that delivery times are estimates and may vary due to postal services, customs processing, or unforeseen delays.

Customs & import duties
For international orders, customs duties, taxes, or import fees may apply. These charges are the responsibility of the customer and are determined by local customs authorities.

Lost or delayed packages
Once an order has been handed over to the shipping carrier, we are not responsible for delays caused by the carrier.
If your package appears lost or significantly delayed, please contact us at info@more-extra.com and we’ll do our best to assist you.

Incorrect address
Please ensure your shipping address is correct at checkout.
More Extra is not responsible for orders shipped to incorrect addresses provided by the customer.